2510504 - CRM-IU: Newly created BPEM Cases are not shown properly in the Clarification Case History | SAP Knowledge Base Article

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2510504 - CRM-IU: Newly created BPEM Cases are not shown properly in the Clarification Case History

Symptom

Newly created BPEM Case are not shown properly in the Clarification Case History when a refresh is used.

clari1.jpg

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP CRM-IU  EHP3-4.
  • IS-U 6.17-6.18.

Product

SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

Clarification Case, refresh,  Icon, Text, Klärungsfallhistorie, Klärungsfall, Update,  CRM for Utilities 7.0 EhP4 EhP3 ERP 6.17 6.18 , KBA , CRM-IU , Utilities Industry , CA-EMA , Enhanced Message Analysis , Problem

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