2509283 - Creating Templates for Incident/Messages - ITSM | SAP Knowledge Base Article

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2509283 - Creating Templates for Incident/Messages - ITSM

Symptom

  • How to create Incident Template.
  • How to create Incident using Incident Template.

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Environment

SAP Solution Manager 7.1 and above

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

SOLMAN, SMIT, ZMIT, SMIN, ZMIN, SMRQ, ZMRQ, SMRT, ZMRT,  , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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