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2509281 - BPM_DATA_COLLECTION jobs failing with runtime error "DYNPRO_NOT_FOUND" in SAP ERP 6.0 systems

Symptom

Within a managed/monitored SAP ERP system for which Business Process Monitoring or Analytics has been configured via SAP Solution Manager, Business Process Monitoring data collection jobs are failing and generating shortdumps with the following details:

Category                         ABAP Programming Error
Runtime Errors               DYNPRO_NOT_FOUND
ABAP Program               /SSA/EXS
Application Component  SV-SMG-MON-BPM

Short Text                                                                                  
    Screen does not exist.                                                                       

What happened?                                                                                   
    Error in the ABAP Application Program                                                    
                                                                                               
    The current ABAP program "/SSA/EXS" had to be terminated because it has         
    come across a statement that unfortunately cannot be executed.                           

Information on where terminated                                                        
    The termination occurred in ABAP program "/SSA/EXS", in "SYSTEM-EXIT". The                 
     main program                                                                           
    was "/SSA/EXS".                                                                          
                                                                                              
    In the source code, the termination point is in line 18 of (Include)                      
    program "<SYSINI>".                                                                         
    Program "/SSA/EXS" was started as a background job.                                    
                                                                                               
    Job name....... BPM_DATA_COLLECTION_1_100                                     
                                                                 


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Environment

  • SAP ERP 6.0
  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP ERP 6.0 ; SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

SOLMAN, BPM, BPMON, BPO, BPM_DATA_COLLECTION_1, BPM_DATA_COLLECTION_2, DYNPRO_NOT_FOUND, /SSA/EXS,  <SYSINI>, SYSTEM-EXIT, perform (SY-XFORM) in program (SY-XPROG), background job, SM37, SE38, ST-A/PI, RTCCTOOL. , KBA , SV-SMG-MON-BPM-MON , Monitoring , SV-SMG-MON-BPM , Business Process Operations , SV-SMG-MON-BPM-ANA , Analytics , Problem

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