SAP Knowledge Base Article - Preview

2508241 - Apache Tomcat disappears after SAP BusinessObjects Business Intelligence Platform Update

Symptom

  • Apache Tomcat Service does not show up or cannot be started from the Central Configuration Manager (CCM) after upgrade
  • Errors and Warnings are written during the installation
  • ntservice Error: ChangeService: Service: BOEXI40SIAPUSCOREAPUSCOREP1BI01: invalid state. Expecting: SERVICE_RUNNING, Got: SERVICE_STOPPED 

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x  

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , Problem

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