2508032 - Agentry 0 byte logs created with new application defined - crashes SMP 3.0 server | SAP Knowledge Base Article

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2508032 - Agentry 0 byte logs created with new application defined - crashes SMP 3.0 server

Symptom

  • On creating an Agentry application in the SAP Mobile Platform 3.0 cockpit, the SMP server/log/agentry folder produces 0 byte logs
  • The SMP 3.0 continues to produce these 0 byte logs until the server crashes or dies 
  • Some of the errors that are seen in the logs:

    ~~~~~~~~~Error 1~~~~~~~~~~~

    2017 05 23 16:06:54#0-500#ERROR#com.sap.espmprocessing.util.DataLoader###Start Level Event Dispatcher#########Exception occured java.lang.NullPointerException: while trying to invoke the method javax.persistence.EntityManager.getTransaction() of a null object loaded from local variable 'em'

    at com.sap.espmprocessing.util.DataLoader.loadCustomers(DataLoader.java:92)

    at com.sap.espmprocessing.util.DataLoader.loadData(DataLoader.java:426)

    at com.sap.espmprocessing.util.Activator.start(Activator.java:52)

    at org.eclipse.osgi.framework.internal.core.BundleContextImpl$1.run(BundleContextImpl.java:711)

    at java.security.AccessController.doPrivileged(Native Method)

    at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:702)

    ~~~~~~~~Error 2~~~~~~~~~~~~~

    2017 05 17 11:57:20#0-500#ERROR#System.err###Start Level Event Dispatcher#########SLF4J: The following logge

    rs will not work because they were created |

    2017 05 17 11:57:20#0-500#ERROR#System.err###Start Level Event Dispatcher#########SLF4J: during the default

    configuration phase of the underlying logging system. |

    2017 05 17 11:57:20#0-500#ERROR#System.err###Start Level Event Dispatcher#########SLF4J: See also http://www

    .slf4j.org/codes.html#substituteLogger |

    2017 05 17 11:57:20#0-500#ERROR#System.err###Start Level Event Dispatcher#########SLF4J: System.out |


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Environment

  • SAP Work Manager 6.4.1
  • SAP Mobile Platform 3.0 SP12 PL04

Product

SAP Mobile Platform 3.0 ; SAP Work Manager 6.4

Keywords

"Agentry 0 bytes","SMP 3.0 server crashing","Cannot publish Work Manager","SMP Agentry publish cannot work","No logs seen in Agentry","DEV DEF LOAD 0 bytes" , KBA , MOB-ONP-AGS , SAP Mobile On Premise Agentry Server , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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