SAP Knowledge Base Article - Preview

2507714 - The ticket printer (boca) is not responding

Symptom

The ticket printer (boca) is not responding anymore. Therefore a ticket print is no longer possible.
Only after rebooting the pc it works again.


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Environment

  • SAP Event Ticketing

Product

SAP EVENT TICKETING 1609 ; SAP EVENT TICKETING 1701 ; SAP Event Ticketing 1607 ; SAP Event Ticketing 1707 ; SAP Event Ticketing 1710 ; SAP Event Ticketing 5.0, cloud edition ; SAP Event Ticketing 6.0, cloud edition ; SAP Event Ticketing 6.1, cloud edition ; SAP Event Ticketing 6.2, cloud edition

Keywords

boca, ticket printer, responding, configuration, Printers & Scanners, install, corrupted, reboot, drucker, einstellung, konfiguration , KBA , IS-SE-ET , SAP Event Ticketing , Problem

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