SAP Knowledge Base Article - Preview

2507564 - cannot login WebUI in language JA with crm_ui, wui or sm_crm

Symptom

It is not possible to logon WebUI (For example, solution manager incident management) in Japanese language. The logon button is not working like below. You may found this issue after system upgrade, e.g., after upgraded to Solman 7.2. This issue is not happening when trying to log on in English.

logon screen KBA.JPG


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Keywords

SAP Solution Manager 7.2, browser language,  Japanese language, logon separator button, Change password, space key, webclient ui, , KBA , CA-WUI-UI , User Interface , SV-SMG-SUP , Service Desk / Incident Management , Problem

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