2506312 - Contract Generation Server is not working and showing error "HRESULT: 0x8001010A (RPC_E_SERVERCALL_RETRYLATER) " | SAP Knowledge Base Article

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2506312 - Contract Generation Server is not working and showing error "HRESULT: 0x8001010A (RPC_E_SERVERCALL_RETRYLATER) "

Symptom

When user tries to generate contract using Microsoft Window server(Old CG) then contract generation process gets failed and Word Service (FCI logs) shows following error:

  1. "HRESULT: 0x8001010A (RPC_E_SERVERCALL_RETRYLATER"
  2. “remote procedure call failed”
  3. “HKEY CLASS ID”

Snippet from logs:

4/26/2017 12:49:55 PM local3 ERROR class="WordService".asmx.cs;sessionid=J4jsk4eY38oR_hDXVEVGWLZ76SerWwF2F-Im_SAP;username=-2147478142:104:Sh*** Ma****;server=US****;method=assemblyDoc;exception=System.Runtime.InteropServices.COMException (0x8001010A): The message filter indicated that the application is busy. (Exception from HRESULT: 0x8001010A (RPC_E_SERVERCALL_RETRYLATER))| at Microsoft.Office.Interop.Word.DocumentClass.Close(Object& SaveChanges, Object& OriginalFormat, Object& RouteDocument)| at Frictionless.Web.Services.WordService.validateAttachments(AssemblyDocMsg msg) in e:\wwwroot\1\ROOT\WordService\App_Code\WordService.asmx.cs:line 4034| at Frictionless.Web.Services.WordService.assemblyDoc(AssemblyDocMsg msg) in e:\wwwroot\1\ROOT\WordService\App_Code\WordService.asmx.cs:line


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Environment

  • SAP Sourcing 7.0 and SAP Contract Lifecycle Management 7.0
  • SAP Sourcing 9.0 and SAP Contract Lifecycle Management 9.0
  • SAP Sourcing 10.0 and SAP Contract Lifecycle Management 10.0

Product

SAP Sourcing 10.0 and SAP Contract Lifecycle Management 10.0 ; SAP Sourcing 7.0 and SAP Contract Lifecycle Management 7.0 ; SAP Sourcing 9.0 and SAP Contract Lifecycle Management 9.0

Keywords

Contract Generation not working, Word service is down, Old CG,The message filter indicated that the application is busy. (Exception from HRESULT: 0x8001010A (RPC_E_SERVERCALL_RETRYLATER)). , KBA , SRM-ESO-CG , Contract Generation for SAP Sourcing & CLM , How To

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