2505100 - Synchronization is failing sometimes with error message: ODP request failed: method: POST, url: <URL>, status: -1, duration: 60343 ms, exception: SocketTimeoutException=Read timed out. | SAP Knowledge Base Article

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2505100 - Synchronization is failing sometimes with error message: ODP request failed: method: POST, url: <URL>, status: -1, duration: 60343 ms, exception: SocketTimeoutException=Read timed out.

Symptom

When client is trying to synchronize with SMP it fails with the below error messages:

#RequestResponse#500###ODP request failed: method: POST, url: <URL>, status: -1, duration: 60343 ms, exception: SocketTimeoutException=Read timed out.
#RequestResponse#500###--------------Finished firing the request to backend----------- |
#RequestResponse#500###Request HTTP POST <URL> failed against the backend with response code: "500" and message: "<?xml version="1.0" encoding="utf-8"?> <error ><message xml:lang="en">Error occurred while connecting to the Gateway</message> </error>".

But sometimes succeeds with this message:

#RequestResponse#200###ODP request finished: method: GET, url: <URL>, status: 200, duration: 809 ms.


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Environment

  • SAP Mobile Platform (SMP) 3.0 OData Runtime
  • SAP Gateway

Product

SAP Mobile Platform 3.0

Keywords

500, odp, request failure, failed, fails, failing, socket timeout, time-out, status -1, 500, gateway, sup, SocketTimeoutException=Read timed out , KBA , MOB-ONP , SAP Mobile Platform on Premise , Problem

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