2504772 - SMP - All application nodes are inaccessible | SAP Knowledge Base Article

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2504772 - SMP - All application nodes are inaccessible

Symptom

  • All SMP application nodes became inaccessible from clients without making any changes. 

  • SMP logged following errors repeatedly:

    2017 07 14 01:35:49#0-600#ERROR#com.sap.mobile.platform.server.online.filter.application.SMPOnPremiseApplicationSettingsHandler##anonymous#http-bio-8080-exec-7235####6e1baacc-a8b3-4b8f-be07-feae2483763a#com.package#null#error#Other#null#null#b9577a0e-bfba-4e1b-9542-2dc280203b78#null#1500039349572#null#com.sap.mobile.platform.server.online.filter.application.AbstractSMPApplicationSettingsHandler:doFilter#Unauthorized#null#261713#Registration#1500017749566000#401 |

  • The following error was logged in Windows Event Viewer:

    Error:vagent_1844 Venafi Agent Library: URL authorize/newsession, received "Unauthorized (401) - Not authorized for Client+Default:11:179"

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Environment

  • SAP Mobile Platform 3.0
  • Active Directory

Product

SAP Mobile Platform 3.0

Keywords

server down active directory unauthorized 401 , KBA , MOB-ONP , SAP Mobile Platform on Premise , Problem

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