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2502883 - Problems caused by drop down list box selection in CRM Webui

Symptom

  • When 'interaction history' assignment block is expanded, exception occurs on webui:
    The following error occurred in system: Incorrect OPTION in SELECT-OPTIONS or RANGES table.
    The termination type was: RABAX_STATE
    The ABAP call stack was:
    Function: CRM_REPORT_RF_CHECK_AUTHORITY of program SAPLCRM_REPORT_CHECK_AUTHORITY
    Method: CONSTRUCTOR of program CL_CRM_REPORT_QUESTION========CP
    Function: CRM_BSP_OIC_1O_SEARCH_FROM_RF of program SAPLCRM_BSP_OIC_1O_SEARCH
    Method: GET_RESULT_GUIDS of program CL_CRM_Q1O_SEARCH=============CP
    Method: GET_RESULT_VALUES of program CL_CRM_Q1O_SEARCH=============CP
    Method: READ of program CL_BUPA_IL_INT_HISTORY=========CP

  • When above exception appears in the frontend webui, a ST22 DUMP is generated in backend at the same time:
    Category ABAP Programming Error
    Runtime Errors  CHECK_SELOPT_ILLEGAL_OPTION
    ABAP Program  SAPLCRM_REPORT_CHECK_AUTHORITY
    Application Component  CRM-BTX-ANA
    Date and Time 22.06.2017 19:45:35

    FM CRM_REPORT_RF_CHECK_AUTHORITY
            ......
     --> IF lt_app_ran_obj_typ IS INITIAL OR
         gc_object_type-activity IN lt_app_ran_obj_typ OR
         gc_object_type-task IN lt_app_ran_obj_typ OR
         gc_object_type-businessactivity IN lt_app_ran_obj_typ OR
         gc_object_type-task IN lt_app_ran_obj_typ OR
         gc_object_type-opportunity IN lt_app_ran_obj_typ OR
         gc_object_type-contract_service IN lt_app_ran_obj_typ OR
         gc_object_type-contract_sales IN lt_app_ran_obj_typ OR
         gc_object_type-sales IN lt_app_ran_obj_typ OR
         gc_object_type-service IN lt_app_ran_obj_typ OR
         gc_object_type-srv_confirm IN lt_app_ran_obj_typ OR
         gc_object_type-complaint IN lt_app_ran_obj_typ OR
         gc_object_type-lead IN lt_app_ran_obj_typ OR
         gc_object_type-project IN lt_app_ran_obj_typ OR
         gc_object_type-outline_agr IN lt_app_ran_obj_typ OR
         gc_object_type-rebate_agr IN lt_app_ran_obj_typ OR
         gc_object_type-claim_submission_document IN lt_app_ran_obj_typ OR
         gc_object_type-claim_settlement_request IN lt_app_ran_obj_typ OR
         gc_object_type-prepayment_request IN lt_app_ran_obj_typ OR
         gc_object_type-fund_plan IN lt_app_ran_obj_typ OR
         gc_object_type-fund IN lt_app_ran_obj_typ OR
         gc_object_type-budget_reservation IN lt_app_ran_obj_typ OR
         gc_object_type-maintenance_plan IN lt_app_ran_obj_typ OR
         gc_object_type-contract_finance IN lt_app_ran_obj_typ OR
         gc_object_type-complaint IN lt_app_ran_obj_typ OR
         gc_object_type-chargeback IN lt_app_ran_obj_typ OR
         gc_object_type-sur IN lt_app_ran_obj_typ OR
         gc_object_type-incident IN lt_app_ran_obj_typ OR
         gc_object_type-problem IN lt_app_ran_obj_typ OR
         gc_object_type-contract_finance IN lt_app_ran_obj_typ OR
         gc_object_type-fs_main_contract IN lt_app_ran_obj_typ OR
         gc_object_type-fs_object_contract IN lt_app_ran_obj_typ OR
         gc_object_type-util_order IN lt_app_ran_obj_typ OR     "1529265
         gc_object_type-ipm_contract_s IN lt_app_ran_obj_typ OR "1554021
         gc_object_type-ipm_contract_p IN lt_app_ran_obj_typ OR
         gc_object_type-ipm_confirm IN lt_app_ran_obj_typ OR
         gc_object_type-knowledge_article IN lt_app_ran_obj_typ OR "1553553
         gc_object_type-warranty_claim IN lt_app_ran_obj_typ. "1592649

        lv_sales = 'X'.
      ENDIF.

  • Maintaining 'Data Retrieval Parameters' in a Configuration for a view, if there is no any change made on an operator, after click 'SAVE', the values become blank.

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Environment

  • SAP enhancement package 1 for SAP CRM 7.0
  • SAP enhancement package 2 for SAP CRM 7.0
  • SAP enhancement package 3 for SAP CRM 7.0
  • SAP enhancement package 4 for SAP CRM 7.0

Product

SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

BSP_DLC_CONF, AttributeSet, ATTRIBUTES->OPERATOR, CL_BSP_DLC_CONFIG, GET_ATTRIBSET_XML, BP_HEAD, BPHEADOVERVIEW, BP_BPBT, ACCOUNTINTERHISTOV , KBA , CA-WUI-SEA , Search , CRM-MD-BP , Business Partners , CRM-BTX , Business Transactions , CA-WUI-UI , User Interface , Problem

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