2502687 - Fiori Client not opening .pdf attachment on one device - FC | SAP Knowledge Base Article

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2502687 - Fiori Client not opening .pdf attachment on one device - FC

Symptom

Using the Browser on the device for Fiori works 100% and open the Requisition .pdf attachments without a problem.

Using the Fiori Client on the Android device, the .pdf attachment does not open nor does it download.
No Error message is displayed in the Fiori Client.

Cleared all cache and even re-installed the client from the PlayStore, with no sucess.

There is one Android 6.0 device where the attachment can be opened with the Fiori Client v1.9.1.

This fails when using the TinyURL:

https://tinyurl.com/my_name


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Environment

  • Fiori Client 1.9.1
  • Samsung Galaxy Note 5, SM-N920C running Android 6.0.1 - this one is working
  • Huawei P9 Lite, VNS-L31 running Android 6.0 - this one is not working
  • Huawei Mate 9, MHA-L29 running Android 7.0 - this one is not working
  • Samsung Galaxy S6, SM-G920F on Android 5.0.2 - this one is not working

Product

SAP Fiori Client 1.X.X for Android

Keywords

.pdf, attachment, open, Fiori Client, Android, device , KBA , MOB-FC , SAP Fiori Client Native Mobile Application , Problem

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