SAP Knowledge Base Article - Preview

2502468 - Multiple Product Versions Listed in Installed Products Causes Issue for Technical Monitoring

Symptom

During the template assignment in Step 6: Setup Monitoring of the System Monitoring there is more than one product version listed in column "Installed Products":

Double Product Versions.png


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

Software Component Version, More than one support package is assigned to software component, Installed Product, Resynchronization, LMDB, SLD, Template Assignment, System Monitoring , KBA , SV-SMG-MON-ALR-CFG , Alert / Metric Configuration , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , SV-SMG-MON-SYS , System Monitoring , Problem

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