2502022 - SWPM fails with error 'Unable to determine parameter "DNS domain name"' | SAP Knowledge Base Article

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2502022 - SWPM fails with error 'Unable to determine parameter "DNS domain name"'


Software Provisioning Manager (SWPM) fails to start the GUI with the following error message:

Output of command sapinst
$ # ./sapinst
[==============================] \ extracting... done!
SAPinst build information:
Version: 749.0.27
Build: 9999999
Compile time: Jun 28 2017 - 08:10:59
Make type: optU
Codeline: 749_REL
Platform: <platform>
Kernel build: 749, patch 300, changelist xxxxxx
SAP JRE build: SAP Java Server VM
SAP JCo build: 3.0.x
SL-UI version: 2.6.x
SAP UI5 version: 1.42.x
Exe directory: /tmp/sapinst_exe.9999.9999999999
Started thread startInstallation
Started thread signalHandler
Opened syslib.so
Unable to determine parameter "DNS domain name". DNS domain name is not configured in resolv.conf (UNIX) or the registry (Windows) and neither getaddrinfo nor gethostbyname could retrieve it.
Failed action: with parameters
Error number 301 error type SPECIFIC_CODE



  • Software Provisioning Manager SP20 Patch Level 3 (SWPM10SP20_3* / 70SWPM10SP20_3*);
  • Unix-based operational system;
  • Database Independent;


SAP NetWeaver all versions


SAPinst, Installation, Installer, Framework, SWPM10SP20_3, 70SWPM10SP20_3 , KBA , BC-INS , Inst.Tools - Use subcomponents; SAP Note 1669327 , BC-INS-FWK , sapinst and syslib , Problem

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