2501975 - Troubleshooting: SAP Work Manager Timestamp (i.e. time conversion and others) - decision tree | SAP Knowledge Base Article

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2501975 - Troubleshooting: SAP Work Manager Timestamp (i.e. time conversion and others) - decision tree

Symptom

  • All time related issue with Agentry/SMP 3.0 or Work Manager
  • The time calculation between different regions for transactional objects are incorrect
  • The duration calculation when an object was started to finished is wrong
  • Agentry errors on time calculation or dates are before end dates issue

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Environment

  • SAP Mobile Platform 3.0
  • SAP Work Manager 6.1.0
  • SAP Work Manager 6.2.0
  • SAP Work Manager 6.3.0
  • SAP Work Manager 6.4.0
  • SAP Mobile Platform SDK 3.0

Product

SAP Mobile Platform 3.0 ; SAP Mobile Platform SDK 3.0 ; SAP Work Manager 6.1.0 ; SAP Work Manager 6.2.0 ; SAP Work Manager 6.3.0 ; SAP Work Manager 6.4

Keywords

"Agentry timestamp","Incorrect timestamp in Work Manager","lastUpdate Agentry","Work Order duration Work Manager","Agentry GMT","Actual date(s) is in the future","LaborAddSteplet End Date is before Start date","ContractStartTime Work Manager","Time zone issue Agentry","Actual Start Workorder Work Manager" , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-ONP-AGS , SAP Mobile On Premise Agentry Server , MOB-SDK-AGC , SAP Mobile SDK Agentry Clients , Problem

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