SAP Knowledge Base Article - Preview

2501687 - Images sent from Rich Text Editor are not shown in Mozilla Thunderbird

Symptom

Users send out email with images from Rich Text Editor in CRM WebClient UI but receivers are not able to see images in Mozilla Thunderbird.


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Environment

  • SAP enhancement package 2 for SAP CRM 7.0
  • SAP enhancement package 3 for SAP CRM 7.0
  • SAP enhancement package 4 for SAP CRM 7.0

Product

SAP Customer Relationship Management 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

Firefox, RTE, BTF, picture, Outlook, tinymce , KBA , CA-WUI-BTF , BTF Editor , Problem

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