SAP Knowledge Base Article - Preview

2501546 - Activating ICT_SERVICE_DESK_API

Symptom

You want to syncronize SAP Solution Manager with External Service Desk. When you are testing the service you get

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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1

Keywords

SOLMAN_ICT022, External Service Desk, How to, service now, 3rd party service desk, web service , KBA , SV-SMG-SUP-IFA , Interface to External Service Desk Application , How To

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