The Extractor Framework in the SAP Solution Manager is not being able to trigger all extractors in the correct period. For example, extractors that should run every 30 or 60 minutes are not executed correctly in this period. Some extractors that are delayed show the message:
- Time based chunks <timestamp of data collected>
The Extractor Framework has a main job which controls and triggers all active extractors in the SAP Solution Manager system, the job name is EFWK RESOURCE MANAGER. The EFWK RESOURCE MANAGER is (must be) scheduled to run every minute in the Solman system, the job duration in ideal conditions must not exceed 60 seconds as well. When the Extractor Framework is overloaded, one symptom is a job duration higher than 60 seconds. Another resource problem indications are the following messages in the job log:
- Message: DIA WP Resource Cap Exceeded
- NONE Message: RFC Resource Cap Exceeded
- NONE DIA WP Resource Failure
If the above messages appears sporadically in a few job executions, they might not indicate a resource issue. However, if the above messages are frequently shown the Extractor Framework probably has a resource issue.
Another way to check if the Extractor Framework is being able to process all the load is mentioned in section 'Analyzing the Performance' of the EFWK_TROUBLESHOOTING WIKI page. In case that the Extractor Framework is not able to process 100% of the extractors in most of the time, there is a backlog in the Extractor Framework.
- SAP Solution Manager 7.10 and 7.20
- SAP Solution Manager Diagnostics
KBA , SV-SMG-DIA-SRV-EFW , Extraction Framework , Problem
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