2500459 - Rules with custom attributes are not processed correctly | SAP Knowledge Base Article

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2500459 - Rules with custom attributes are not processed correctly

Symptom

  • Assignments are created when they should not and/or assignments are not created when they should for rules with custom attributes.
  • When running the CRM_TERRMAN_PROC_REL in INITIAL mode, you see that assignments for rules that contain Z-attributes are wrong.
  • When running the CRM_TERRMAN_PROC_REL in DELTA mode, you see that assignments for rules that contain Z-attributes are wrong.
  • When creating new rules in territories with the dynamic update of relationships that is activated, you see that assignments with territories are wrong.
  • When modifying an account with the automatic processing for MDN activated, when Z-attributes are involved you see that assignments with territories are incorrect.
  • When clicking on "Display relationships" for a territory with rules with custom attributes, you see incorrect relationships displayed.

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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0

Keywords

Z, ATTRIBUTES, MDN, MASTER DATA NOTIFICATION, CRM_TERRMAN_PROC_REL, CUSTOM CODE, BADI, CONSULTING. , KBA , CRM-MD-TM , Territory Management , Problem

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