2500242 - Error: The program used to create this object is Excel. The program is either not installed on the computer.... after MS Office patch | SAP Knowledge Base Article

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2500242 - Error: The program used to create this object is Excel. The program is either not installed on the computer.... after MS Office patch

Symptom

After applying several Microsoft patches the following error occurs during Word document error refresh:

"The program used to create this object is Excel. The program is either not installed on the computer, or it is not responding. Install Excel to edit the object, or make sure all dialog boxes are closed."


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Environment

SAP Disclosure Management 10.1

Microsoft Office

Microsoft Patches Applied

KB3191889 (Critical Updates, Office 2013)
Microsoft Outlook 2013 (KB3191889) 32-Bit-Edition
KB3191877 (Critical Updates, Office 2013)
Microsoft Excel 2013 (KB3191877) 32-Bit-Edition
KB3191871 (Critical Updates, Office 2013)
Microsoft PowerPoint 2013 (KB3191871) 32-Bit-Edition
KB3191878 (Critical Updates, Office 2013)
Microsoft Project 2013 (KB3191878) 32-Bit-Edition
KB3191876 (Critical Updates, Office 2013)
KB3191873 (Critical Updates, Office 2013)
KB3178729 (Office 2013, Security Updates)
Microsoft Word 2013 (KB3178729) 32-Bit-Edition
KB3172458 (Office 2013, Security Updates)
Microsoft Office 2013 (KB3172458) 32-Bit-Edition
KB3191885 (Office 2013, Security Updates)
Microsoft Office 2013 (KB3191885) 32-Bit-Edition
KB4018271 (Security Updates, Windows 7)
Internet Explorer 11 für Windows 7 für x64-Systeme (KB4018271)
KB4019108 (Security Updates, Windows 7)
.NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2 on Windows 7 and Windows Server 2008 R2 for x64 (KB4019108)
.NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2 on Windows 7 and Server 2008 R2 for x64 (KB4019112)
KB4019263 (Security Updates, Windows 7)
.NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2 unter Windows 7 und Windows Server R2 für x64 (KB4019288)

Product

SAP Disclosure Management 10.1

Keywords

The program used to create this object is Excel. The program is either not installed on the computer, or it is not responding. Install Excel to edit the object, or make sure all dialog boxes are closed , KBA , troubleshooting , 3rd party tools config and system admin , EPM-DSM-SEC , DM for US SEC Reporting , Problem

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