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2499837 - Error: "Failed to establish connection. Unable to find SAP BI platform web services server." when attempting to connect to the SAP BI Server from Crystal Reports for Enterprise

Symptom

  • Fails to connect to the SAP BI Server.
  • Fails when attempting to connect to the SAP BI Server from Crystal Reports for Enterprise, but works when login with the same user to SAP BI LaunchPad.
  • When attempting to connect to the SAP BI Platform from Crystal Reports for Enterprise, it fails with the error:
         
         "Connection Failed"
      
         "Failed to establish a connection. The cause was:
          Unable to find SAP BusinessObjects Business Intelligence platform web services server.
          Ensure the name of the web services server is correct; also,check for existing network connectivity (for example, proxy, setting if applicable).
          For assistance, contact your network administrator."
     
     
        BI Server Error.png

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Environment

  • SAP Crystal Reports for Enterprise 4.0
  • SAP Crystal Reports for Enterprise 4.1
  • SAP Crystal Reports for Enterprise 4.2
       
  • SAP BusinessObjects Business Intelligence Platform 4.0
  • SAP BusinessObjects Business Intelligence Platform 4.1
  • SAP BusinessObjects Business Intelligence Platform 4.2

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

CRFE, CR4E, CR for Enterprise , KBA , BI-RA-CRE , Crystal Reports for Enterprise , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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