2499420 - Drag and drop from Outlook into attachment assignment block does not work | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

2499420 - Drag and drop from Outlook into attachment assignment block does not work

Symptom

When trying to drop message or file from Outlook to Attachments field, the system issues an error "Could not determine the new attachment".

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Environment

  • SAP enhancement package 1 for SAP CRM 7.0
  • SAP enhancement package 2 for SAP CRM 7.0
  • SAP enhancement package 3 for SAP CRM 7.0
  • SAP enhancement package 4 for SAP CRM 7.0
  • SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA

Product

SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

SAP; CRM; WebUI; drag; drop; microsoft; attachment; outlook;  , KBA , CA-WUI-UI , User Interface , CRM-BF-COM , Content Management , Problem

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