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2499128 - Invalid IP Address - allowed IP ranges

Symptom

One would like to integrate their Cloud Platform Portal site to be accessed through an IP gateway. The IP gateway needs an IP address to allow access to the functionality.

The gateway service provider has white-listed IP Range that is set according to the IP ranges as per Regions and Hosts.

Yet, although the IP addresses are configured correctly, one observes the below error:

{"errorStatus":"1","errorMessage":"Invalid IP Address. Please try again - xxx.xxx.xxx.xxx"}  

The "xxx" is a number between 0 and 255.


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Environment

Neo Cloud Platform Environment

Product

SAP Cloud Platform all versions

Keywords

invalid, IP address, range, static, dynamic, gateway, NEO Cloud Platform, host, subnet, network mask , KBA , BC-NEO-INFR , SAP Neo Infrastructure , Problem

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