2498686 - Xserver service missing in Windows platform | SAP Knowledge Base Article

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2498686 - Xserver service missing in Windows platform

Symptom

You are using Maxdb database in windows platform. You can not connect to it via Database Studio. Database Studio shows "XServer inactive". Like below
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Remote connection test by "dbmcli -n <hostname> also returns "XSERVER might be inactive". Here I erase the hostname because of privacy. 

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Opening 'Services.msc', you see 'XServer' service is missing. 'XServer-7200' and 'XServer-7299' (or additional XServer services entry, depending on the number of database instances) may exist. But 'XServer' does not exist. Like below:

44444.PNG

Run command "x_server status" from OS to check its status. The result shows "Service 'XServer' not installed". Like below:
2222222.PNG

'XServer' service is the Global Listener, responsible to route all income connections to the database specific XServer (i.e. 'XServer-7200').


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Environment

  • Maxdb database
  • Windows platform

Product

SAP Supply Chain Management 7.0

Keywords

XServer, missing, services.msc, x_server, XServer inactive, Database Studio , KBA , BC-DB-SDB , MaxDB , Problem

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