SAP Knowledge Base Article - Preview

2497994 - PI Monitoring: PI Channel Extractor failing with "Exception while retrieving destination E2E_SM_CHANNELMON_<SID>" error

Symptom

Channel Monitor within PI Monitoring shows no data:

Monitoring UI.png

In the Extractor Framework (SM_WORKCENTER -> SAP Solution Manager Administration -> Infrastructure -> Extractor Framework), filtering by extractor name "PI Channel Extractor" and System ID = <SID of the PI system>, you notice the extractor is failing with the message: Exception while retrieving destination E2E_SM_CHANNELMON_<SID> where <SID> is the SID of the PI system.

monitoring 2.jpg

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

channel monitor, E2E_SM_CHANNELMON, extractor, PI Channel Monitor , KBA , SV-SMG-MON-IPO-PI , PI Monitoring , Problem

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