SAP Knowledge Base Article - Preview

2497749 - CRM-IC: Only two Alerts are displayed in the context area

Symptom

  • Only 2 alerts are visible to the agent
  • The agent must click the dropdown to display more than 2 alerts

Alerts2.PNG

  • Three or more Alerts can't be displayed in view: ICCMP_HDR_CNTNT/AlertInfo at once without needing to expand it

 Alerts1.PNG


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 2007 ; SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-IC-ALT , Alerts , CRM-IC-CTX , Context Area , Problem

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