2497585 - Unable to save configuration changes on Fiori Launchpad designer | SAP Knowledge Base Article

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2497585 - Unable to save configuration changes on Fiori Launchpad designer

Symptom

On Launchpad designer, errors are thrown below when trying to save configuration changes:

  • An error pop-up, "Error (500, Internal Server Error) in OData response for PUT 
  • Gateway error log (IWFND\error_log) and on Launchpad designer shows "An exception was raised". 
  • The problem is not always experienced by the same user and possibly never experienced by other users.

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Environment

  • SAP NetWeaver 7.4
  • SAP Fiori Launchpad designer

Product

SAP NetWeaver 7.4

Keywords

Error, 500, Internal, Server, OData, transport, odata, page_builder_cust, PageChipInstances, exception, resource, chip not found, page builder, Fiori Launchpad designer, tiles, Fiori , KBA , CA-UI5-COR , SAP UI5 Core and Runtime , Problem

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