2497126 - Manager work items sent to Delegate Inbox | SAP Knowledge Base Article

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2497126 - Manager work items sent to Delegate Inbox


  • You have recently upgraded your SAP ECC system. Post upgrade you observe that all the work items in the Manager Inbox have been sent to Manager Delegate Inbox as well. Delegates are not supposed to approve any MSS form, but all the form requests are sent to Delegate for approval.
  • Both Manager and Delegate can see requests in their Portal UI5 Inbox.



  • UI5 Environment
  • Workflow Environment




UWL, Universal Worklist, HRUS_D2, delegate, Leave Approval, PIM WF Items Delegate, Time Approver, Infotype, WebDynpro, LR, Mass, CL_WAPI_MOBILE_INBOX, RE_INBOX_VIEW, WFLOW, AUTOF, Automatic transfer, T7SS0, Classification, Classification/ Lock Ind., LAPPROVAL, PIMDELEGAT, TIME_APPRV, LEAVEDELEG, workitems, MyInbox, Fiori, Backend, R/3, Gateway, Manager Self Service, Employee Self Service, Self-Service, ESS, MSS, Workflow , KBA , OPU-BSC-TGW , Task Gateway , Problem

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