SAP Knowledge Base Article - Preview

2496466 - Unable to switch on "network trace log" in SMP management cockpit

Symptom

Our customer cannot enable "Network Trace" in the SAP Mobile Platform Management Cockpit and the error message "Service Exception occurred during update network trace config" would be generated in the screenshot below.

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Environment

  • SAP Mobile Platform 3.0 SP12 PL03 Runtime Server

Product

SAP Mobile Platform 3.0 ; SAP Mobile Platform 3.1

Keywords

SMP, Management Cockpit, Network Trace, Enable, Switch On, Unable, Service Exception, SMP_NETWORK_TRACE_CONFIG, not found, SMP_NETWORK_TRACE_FILTER, SMP_NETWORK_TRACE_DATA , KBA , MOB-ONP , SAP Mobile Platform on Premise , Problem

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