2495742 - Canceling an Agentry complete action with completion process crashes the WPF client | SAP Knowledge Base Article

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2495742 - Canceling an Agentry complete action with completion process crashes the WPF client

Symptom

  • Upgrading WPF client from version Agentry client version 70.7.1.30 to Agentry client version 70.14.6.7
  • Proceeding through the completion process with a screen set of completion wizard screens, if the Cancel button (to cancel the completion process) is clicked on many of the completion screens after the first screen in the set or Finish button on the last screen, the Agentry client crashes and abnormally terminates the application
  • The User must be manually disconnected from the SMP server and restart the Agentry client and log into the application again
  • Proceeding through the completion process with a screen set of completion wizard screens, if the Cancel button (to cancel the completion process) is clicked on several of the completion  screens after the first screen in the set or Finish button on the last screen, the Agentry client displays a blank screen requiring the user to close and reopen the client

    1.png
  • The buttons are not functional. Closing the client and reopening is required. The transaction is sent properly and the user is logged off properly when exiting the client.

    2.png

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Environment

  • SAP Mobile Platform 3.0 (SP10 PL08)
  • SAP Mobile Platform SDK 3.0 (WPF SP14 PL06 - 70.14.6.7)

Product

SAP Mobile Platform 3.0 ; SAP Mobile Platform SDK 3.0

Keywords

"Cancel Agentry crash","Cancelling Agentry WPF crash","completing Agentry action crash","Agentry Finish Crash", "Finish Cancel Agentry crash" , KBA , MOB-SDK-AGC , SAP Mobile SDK Agentry Clients , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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