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2495694 - Enterprise Manager is offline due to error 'Invalid SSL message, peer seems to be talking plain!'

Symptom

After perform the installation and configuration of an Introscope Enterprise Manager (EM) in the SAP Solution Manager system, the status of the EM is offline in step Configure CA Introscope. The following picture describes the issue:

issue.png

In the defaultTrace files of the SAP Solution Manager JAVA stack/system, the following error is shown:

#2.0�#2017 06 27 13:28:35:898#0-400#Error#com.sap.smd.introscope.em.rest.EmRestGateway#
#SV-SMG-DIA-APP#sap.com/tc~webadministrator~solmandiag####com.sap.smd.introscope.em.rest.EmRestGateway.test#Thread[ExRun:EMStatusRefresher_1,5,EMStatusRefresher:ExecTG]#Plain##
Error accessing to Enterprise Manager: enterprise.manager.host@6001
[EXCEPTION] com.sap.smd.introscope.em.IntroscopeException: java.io.IOException: Unable to open SSL connection to host "enterprise.manager.host:8081". Invalid SSL message, peer seems to be talking plain!.
at com.sap.smd.introscope.em.rest.IntroscopeHttpConnection.executeQuery(IntroscopeHttpConnection.java:157)
Caused by: java.io.IOException: Unable to open SSL connection to host "enterprise.manager.host:8081". Invalid SSL message, peer seems to be talking plain!.

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Environment

  • SAP Solution Manager 7.10 or 7.20
  • SAP Solution Manager Diagnostics

Product

SAP enhancement package 1 for SAP Solution Manager 7.0

Keywords

KBA , SV-SMG-DIA-WLY-EMS , Enterprise Manager Setup , XX-PART-WILY , Introscope by CA Technologies , Problem

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