SAP Knowledge Base Article - Preview

2495470 - Backup using HP DataProtector fails; faulting module name libsybcomn64.dll -ASE

Symptom

Backups using the HPE DataProtector tool fail with these errors:

O.S log (Windows2012R2)

Faulting application name: ob2sybase.exe, version: 9.0.112.0, time stamp: 0xXXXXXXXX
Faulting module name: libsybcomn64.dll, version: 0.0.0.0, time stamp: 0xXXXXXXXX
Exception code: 0xc0000005
Fault offset: 0x0000000000068fd6
Faulting process id: 0xXXXX
Faulting application start time: 0xXXXXXXXX
Faulting application path: C:\Program Files\OmniBack\bin\ob2sybase.exe
Faulting module path: D:\sybase\ASE-15_0\bin\libsybcomn64.dll
Report Id: XXXXXX
Faulting package full name:
Faulting package-relative application ID:

The Backupserver errorlog doesn't show any error.


Read more...

Environment

  • SAP Adaptive Server Enterprise (ASE)
  • Microsoft Windows

Product

SAP Adaptive Server Enterprise 12.5 ; SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 15.7 Cluster Edition ; SAP Adaptive Server Enterprise 16.0 ; Sybase Adaptive Server Enterprise 12.5 ; Sybase Adaptive Server Enterprise 15.0 ; Sybase Adaptive Server Enterprise 15.5 ; Sybase Adaptive Server Enterprise Cluster Edition 15.0 ; Sybase Adaptive Server Enterprise Cluster Edition 15.5 ; Sybase Adaptive Server Enterprise Cluster Edition 15.7

Keywords

sybase, backup, dump, dataprotector , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-SYB-ASE-CE , ASE Cluster Edition (Standalone) , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.