SAP Knowledge Base Article - Preview

2494404 - Cannot send incident to SAP - Solution Manager

Symptom

  • Cannot send New incident to SAP
  • SAP Collaboration Send to SAP button greyed out
    kba.png

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Environment

SAP Solution Manager

Product

SAP Solution Manager all versions

Keywords

Send to SAP, PPF Actions, Partner Determination, ITSM, button greyed out, new incident, option disabled, option inactive, grayed out , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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