2494093 - Error [RC=500] URL http://server:port/startPage called unsuccessfully | SAP Knowledge Base Article

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2494093 - Error [RC=500] URL http://server:port/startPage called unsuccessfully

Symptom

You access to technical monitoring. And when you access to the monitored system, the metric "Java System Http Availability" is reporting the error Error [RC=500] URL http://server:port/startPage called unsuccessfully.

You might see this also in Technical Monitoring workcenter, Tab Alert Inbox. And you are getting an alert as this one.


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

called unsuccessfully, startPage, /index.html, [RC=500], Error [RC=500], template settings, URL, Error [RC=500] URL. , KBA , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , Problem

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