SAP Knowledge Base Article - Preview

2492967 - Contract Notes missing in Service Manager

Symptom

  • Contract Notes are missing or not fully displayed on the Agentry client
  • In debugging sessions, in Java and Backend the note is fully visible, but the Agentry object is empty or only having partial data.

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Environment

SAP CRM Service Manager version 4.1.0

Product

SAP CRM Service Manager 4.1.0

Keywords

agentry, syclo, service manager, CRM, contract, notes, missing, visible, invisible, incomplete, blank, empty , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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