- You are using SAP Contact Center
- You want to monitor and listen to calls recorded more than 3 months ago in CDT
- You want to set up long time monitoring
SAP Contact Center 7
Business Communication Management, CCtr, SCC, Contact Center, CCI, CRM-CCI, CDT, LTM, Online Monitoring, Long Time Monitoring, Recording, monitoring, old, loading, , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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