2491891 - Error "Account Information Not Recognized: The Active Directory Authentication plugin could not authenticate at this time. Please try again. If the problem persists, please contact your technical support department." when a specific user logon to BI Launchpad with manual AD authentication | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

2491891 - Error "Account Information Not Recognized: The Active Directory Authentication plugin could not authenticate at this time. Please try again. If the problem persists, please contact your technical support department." when a specific user logon to BI Launchpad with manual AD authentication

Symptom

Error "Account Information Not Recognized: The Active Directory Authentication plugin could not authenticate at this time. Please try again. If the problem persists, please contact your technical support department." when a specific user logon to BI Launchpad with manual AD authentication.


Read more...

Environment

  • SAP BusinessObjects Business Intelligence 4.x
  • Windows Server 2008 R2 Entreprise SP1

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

AD, user, CMC, plugin, Not Recognized , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.