SAP Knowledge Base Article - Preview

2491368 - REX 3.3 - Customer Groups with marketing


We are using in our REX customers groups which are set up on marketing attribute.
When we are using marketing attribute type CHAR and selection in REX from predefined in CRM attribute value list then there is no problem.
We have two attributes which works perfectly fine. Last visit date – DATE – NOT OK 
Our problem is with creating customer groups when marketing attribute type is DATE and filter option is Greater Than
REX customizing Attribute set XXXXX_XXXXXX attributes SAP_0000000123 ABC Class – Char - OK SAP_0000000125
Visited in this session – Char - OK SAP_0000000126 Last visit date – DATE – NOT OK   as you can see in  SAP_0000000123 ABC Class – Char – OK –
Filter works on this marketing attribute SAP_0000000125  Visited in this session – Char – OK - Filter works on this marketing attribute SAP_0000000126  Last visit date – DATE – NOT OK
When user select this type of marketing attribute he has no chance to enter date from Calendar type filed. Date is possible to be selected only if it is defined in backend in marketing attribute value list –
but this doesn’t make sense because list would have to contain all possible dates.
What is more for this type only operators like Grater Than should be possible to be used not like in standard CHAR type attribute with predefined list selection box.
As you can see in Customer Edit marketing attribute behaves correctly – this is a calendar filed.can you check issue in Filters / Customer Groups?



SAP Customer Relationship Management 7.0


REX 3.3 3.4 3.5
Greater than
date picker , KBA , MOB-APP-REX , SAP Mobile Retail Execution , Problem

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