2490832 - Error: "The viewer could not process an event. Unable to load report" while viewing a migrated Crystal Report | SAP Knowledge Base Article

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2490832 - Error: "The viewer could not process an event. Unable to load report" while viewing a migrated Crystal Report

Symptom

  • Error: "The viewer could not process an event. Unable to load report. [] ---- Error code:0 [CRWEB00000119]" while viewing a crystal report in BI LaunchPad.
  • "The following repo objects are connected but they could not be updated. The objects may have been deleted" warning appears while viewing the report in Crystal report designer.
  • Scheduling the report works fine without any issue.

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

The viewer could not process an event, unable to load report, Error code:0 [CRWEB00000119], crystal report , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

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