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2490556 - Error while creating connection on webservice url based on Service now in Information Design Tool

Symptom

        Test Connection fails with the below error when creating a connection on a web service url (SSL enbled) based on ServiceNow.

        Error: OpenConnectivity driver error : errno: 110 (Connection timed out), error: Connection timed out (local port 39903 to address 0.0.0.0, remote port 443 to address 149.96.32.230 (vip-149-96-32-230.cust.service-now.com))" OR java.security.cert.CertificateException:signature does not match


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Environment

  • SAP Business Intelligence Business Objects 4.1/4.2
  • Information Design Tool
  • Web service url (SSL Enabled)

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

Error, webservice, HTTPS, Service Now, IDT, connection fails , KBA , BI-BIP-IDT , Information design tool , Problem

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