- Reporter not able to see incidents
- User has proper authorizations for the installation
- Business partner linked to VAR service provider account
- Business partner linked to end-user customer account
- Business partner of reporter linked to multiple contacts
- Identification tab of Business Partner populated with installation of incident
- SAP Solution Manager 7.1
- SAP Solution Manager 7.2
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
ITSM, Var, reporter, view incident , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.