SAP Knowledge Base Article - Preview

2488830 - "An error occurred while retrieving the trend data from the database (MON00009)" received on Monitoring Dashboard in Central Management Console.

Symptom

  • On Monitoring dashboard, within the Central Management Console (CMC) the following error is shown: An error occurred while retrieving the trend data from the database (MON00009) when trying to view the historical data of the watch.

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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.x
  • All Supported Operating Systems

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

Monitoring, MON00009, error, Audit database, Watch , KBA , BI-BIP-MON , BI platform monitoring , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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