2488712 - Activation time is set incorrectly for provider contracts | SAP Knowledge Base Article

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2488712 - Activation time is set incorrectly for provider contracts

Symptom

  • Activation time within the provider contract is set incorrectly
  • Time is set before or after the time entered in the contract ,depending on the customer's time zone
  • Similar issues occur when report CRM_FICA_MIG_PROVIDER_CONTRACT is executed to load contracts in CRM, The activation date is incorrect.

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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-BTX-PRV , Provider Transactions , CRM-BF-DAT , Date Management , CRM-IC-PRV , Provider Transactions in Interaction Center , Problem

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