2487845 - Configuration Item Search Restricted To 3 Characters in Create Incident Fiori app | SAP Knowledge Base Article

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2487845 - Configuration Item Search Restricted To 3 Characters in Create Incident Fiori app

Symptom

  • In the Fiori App for incident creation , the field 'Configuration item' suggests results when entering up to three characters.
  • When entering four characters, the suggestions return all the results (the four characters aren't found)

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Environment

  • Solution Manager 7.2 - Create Incident Fiori app

Product

SAP Solution Manager 7.2

Keywords

Create Incident, Configuration Item, CMDB , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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