SAP Knowledge Base Article - Preview

2487759 - SUM Severe error(s) occurred in phase MAIN_SHDCRE/EU_IMPORT2

Symptom

Using SUM to upgrade the SAP system and stuck in phase MAIN_SHDCRE/EU_IMPORT2 have below error messages.

Check in SAPupConsole.log
******************************
Severe error(s) occurred in phase MAIN_SHDCRE/EU_IMPORT2!
Last error code set:
XX error during parallel execution of processes, check 'EU_IMPORT2.ELG' for
details
XX processes failed, check 'EU_IMNDB.*' for details
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EU_IMPORT2.ELG
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ERROR: Found pattern "R3load: job completed" 0 times, but expected 1!
Analyze the log file for further error messages or program abort.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
ANALYSIS OF LOG FILE '/usr/sap/<SID>/SUM/abap/log/EX0000XX.LOG'
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
ERROR: Found pattern "R3load: job completed" 0 times, but expected 1!
Analyze the log file for further error messages or program abort.
...
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EX0000XX.LOG
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ERROR: (DBS) db_connect failed with rc = 256
ERROR: (DBS) DbSlErrorMsg rc = 99 'all DB errors, except for ...'
ERROR: (DBS) dbcode = 99987
ERROR: (DBS) [ASE Error SQL1105][SAP][ASE ODBC Driver][Adaptive Server Enterprise]Can't allocate space for object 'syslogs' in database '<dbname>' because 'logsegment' segment is full/has no free extents. If you ran out of space in syslogs, dump the transaction log. Otherwise, use ALTER DATABASE to increase the size of the segment.
ERROR: [ASE Error SQL99987]ERROR: failed to retrieve db and user name
ERROR: R3load: job finished with 1 error(s)
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Environment

SAP NETWEAVER 750

Database : SYBASE

Product

SAP NetWeaver 7.5

Keywords

MAIN_SHDCRE/EU_IMPORT2, EU_IMNDB, Can't allocate space, ASE Error SQL1105 , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , BC-DB-SYB , SAP Business Suite on Sybase ASE Database Platform , Problem

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