2487754 - "Cannot access profile" is reported in MERGEPROF_REGSRV | SAP Knowledge Base Article

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2487754 - "Cannot access profile" is reported in MERGEPROF_REGSRV

Symptom

Error message in the following pattern is found in the log file REGISTER_SERVICE_SHA.LOG in the upgrade phase MERGEPROF_REGSRV in SUM.

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EXECUTING C:\Program Files\SAP\hostctrl\exe\saphostctrl.EXE -host <hostname> -user <OS user> - -function RegisterInstanceService -sid <SID> -nr <instance number> -saplocalhost <hostname> -profile <DRIVE>:\usr\sap\<SID>\SYS\profile\<SID>_<INSTANCE>_<hostname> -srvuser <OS service user> -srvpass  <password>
Please enter password for user <OS user>: ********

Error: Failed to load instance data from profile '<DRIVE>:\usr\sap\<SID>\SYS\profile\<SID>_<INSTANCE>_<hostname>': Cannot access profile '<DRIVE>:\usr\sap\<SID>\SYS\profile\<SID>_<INSTANCE>_<hostname>': No such file or directory.
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Environment

SAP System installed in windows server

Product

SAP NetWeaver Application Server for ABAP for SAP Business Suite all versions

Keywords

MERGEPROF_REGSRV, SUM, upgrade, Cannot access profile, REGISTER_SERVICE_SHA.LOG, REGISTER_SERVICE_SHA, No such file or directory, UNC, profile , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem

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