SAP Knowledge Base Article - Preview

2486817 - The system found conflicts for add-on "COMPONENT" release "XXX" (see list)

Symptom

  • You are performing an installation or upgrade of an add-on that contains components that require Conflict Resolution Transports (CRT) 
    For example: Component HCMPSE 604 requires CRTs for SAP_HR 604
  • The Software Update Manager (SUM) stops with the error The system found conflicts for add-on "COMPONENT" release "XXX" (see list)

Below is an example of the error on the SUM tool itself:

Error
SUM-Phase: PREP_EXTENSION/CONFLICT_CHECK
ERROR: Conflicts found.
Check log file 'SPDA CONFLCHK.LOG' for details.
To resolve the conflicts the current step will be repeated and you
must change your Add-on or Support Package selection or add
Conflict Resolution Patches (CRT).

Below is an example of the error on the SPDA_CONFLCHK.LOG file:

EETN219 The system found conflicts for add-on "HCMPSE" release "604" (see list)
3ETN220 Support Package "SAPKE604B1" of software component "SAP_HR" release "604"
4ETN225 ... has conflicts with "HCMPSE" release "604" - piece list: "SAPK-604AGINHCMPSE
3WETN230 Conflict resolution by including a CRT for "HCMPSE" release "604" and "SAPKE604B1
3ETN220 Support Package "SAPKE604B2" of software component "SAP_HR" release "604"
4ETN225 ... has conflicts with "HCMPSE" release "604" - piece list: "SAPK-604AGINHCMPSE"
3WETN230 Conflict resolution by including a CRT for "HCMPSE" release "604" and "SAPKE604B2"
3ETN220 Support Package "SAPKE604B3" of software component "SAP_HR" release "604"
4ETN225 ... has conflicts with "HCMPSE" release "604" - piece list: "SAPK-604AGINHCMPSE"
3WETN230 Conflict resolution by including a CRT for "HCMPSE" release "604" and "SAPKE604B3"
  • However, when you search for the requested CRT(s), you are not able to find them on the Service Market Place
  • Also, when you check the generated stack xml for the upgrade, the CRT(s) were not included

Read more...

Product

SAP ERP 6.0

Keywords

FIORI APPROVE REQUESTS X1 2.0 MP , KBA , BC-UPG-OCS , Online Corr. Support (Tools:Supp.-Pack., Addon Install/Upgr) , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.