SAP Knowledge Base Article - Preview

2486775 - Database and Enqueue metrics are missing in the Introscope for ABAP System

Symptom

In the Introscope Investigator the database and enqueue metrics are not being colllected as shown in the screenshot below:

Greyed out metrics.jpg

In the SMDAgentApplication.log of the corresponding Diagnostics Agents the following error is shown:

Apr 27, 2017 6:15:22 PM [Thread[<SID> AbapSystem/60,5,WILYHOST_SCHEDU...] Error com.sap.smd.wily.hostagent.action.AbstractAction - run(): Action throws exception, will be terminated: <SID> AbapSystem/60
[EXCEPTION] java.lang.IllegalStateException: period is <= 0

The error usually happens after the restart of the Diagnostics Agents.

Missing metrics path:

Enqueue:

 <Hostname> -> SAP HostAgent Process -> SAP HostAgent SMDA<DA number> -> <SID> -> Enqueue

Metrics:

  • Current Lock Entries
  • Dequeue Requests
  • DequeueAll Requests
  • Enqueue Reads
  • Enqueue Rejects
  • Enqueue Requests 

Database: <Hostname> -> SAP HostAgent Process -> SAP HostAgent SMDA<DA number> -> <SID> -> Database -> Oracle

Metrics:

  • System-Event

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Solution Manager 7.10 and 7.20
  • SAP Solution Manager Diagnostics

Product

SAP Solution Manager 7.1

Keywords

KBA , SV-SMG-DIA-WLY-HST , Host Adapter , Problem

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