2485676 - Assertion failed error when attempting to uninstall previous Support Pack update or Patch post upgrade to BI 4.2 SP4 or BI 4.1 SP10 | SAP Knowledge Base Article

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2485676 - Assertion failed error when attempting to uninstall previous Support Pack update or Patch post upgrade to BI 4.2 SP4 or BI 4.1 SP10

Symptom

Below error is displayed when user is trying to uninstall a previous Support Pack update or Patch after upgrading to BI 4.2 SP4 onwards or BI 4.1 SP10 onwards:
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Microsoft Visual C++ Runtime Library

Assertion failed !

Program:...ssObjects\InstallData\setup.engine\SetupEngine.exe
File: d:\a42sr32\src\tp.boost\1.60.0\export\.../shared_ptr.hpp
Line 693

Expression: px != 0

For more information on how your program can cause an assertion failure, see the Visual C++ documentation on assets.

(Press Retry to debug the application - JIT must be enabled)
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Err5.jpg


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Environment

  • SAP BusinessObjects Business Intelligence 4.2 Support Pack 04 and onwards.
  • SAP BusinessObjects Business Intelligence 4.1 Support Pack 10 onwards.
  • Supported Windows O/S

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

SBOP SAPBO BOBJ BI4.1 BI4.2 BI 4.2 4.1 R6034 an application has made an attempt to load the C runtime binary incorrectly APPCRASH SetupEngine.exe shared_ptr.hpp a42sr32 assertion failure Fault module name ucrtbase.dll runtime add-on addons , KBA , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , Problem

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