SAP Knowledge Base Article - Preview

2485586 - SAP CRM WebUI: Copy/paste not working in modal popup in IE11

Symptom

  1. When using IE11, it is not possible to select the text in the Popup windows, except those in the text box. For example, when an F4 help is done on the Partner field, it is not possible to select and copy any text in the search result.
  2. The basic function copy/paste (CTRL + C, CTRL + V) does not work inside a modal pop-up.
  3. On Chrome and Firefox, it is possible to highlight any text in the popup window and do things like Ctrl+C (copy), Ctrl+V (paste) but not in IE 11.

Disclaimer: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

nt wrkng IE.PNG


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Environment

  • SAP enhancement package 1 for SAP CRM 7.0
  • SAP enhancement package 2 for SAP CRM 7.0
  • SAP enhancement package 3 for SAP CRM 7.0
  • SAP enhancement package 4 for SAP CRM 7.0
  • SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA

Product

SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

SAP; CRM; WebUI; webui; WEBCUIF; copy; paste; modal; popup; ie11; IE11; IE 11; firefox; chrome; f4; F4; help; , KBA , CA-WUI-UI , User Interface , Problem

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